Cookie Policy

Last updated: May 20, 2025

1. What are cookies?

Cookies are small text files that are placed and stored on your device (such as your computer, tablet, or mobile phone) by websites that you visit. They are a fundamental tool used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information and remember user preferences. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. They can also be "first-party" (set by the website you are visiting) or "third-party" (set by a domain other than the one you are visiting).

2. How and Why We Use Cookies

The Vortex VR website uses cookies for several important purposes, which we have categorized below. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

  • Strictly Necessary Cookies: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site or using our booking form. The website cannot function properly without these cookies. Because they are necessary for the site's operation, they are always active and do not require your consent.
  • Performance and Analytical Cookies: These cookies collect anonymous information about how visitors use our website. For instance, they tell us which pages visitors go to most often, how they move around the site, and if they get error messages from web pages. We use this aggregated, non-personal data to understand traffic patterns, diagnose problems, and improve the overall user experience. We use third-party services like Google Analytics for this purpose. All information these cookies collect is aggregated and therefore anonymous.
  • Functional Cookies: These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, they can be used to remember your cookie consent preferences so you are not asked again on your next visit. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites.
  • Marketing and Targeting Cookies (if applicable): While we currently focus on the cookies above, in the future we may use marketing cookies to deliver advertisements more relevant to you and your interests. They would also be used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. They would be placed by advertising networks with our permission. If we implement these, this policy will be updated accordingly, and we will require your explicit consent.

3. Third-Party Cookies

In addition to our own cookies, we may also use various third-parties' cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. Specifically, our site uses Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

4. Your Choices and How to Manage Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by using our cookie consent banner upon your first visit. Beyond our banner, you can also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

Here are links to manage cookies in popular browsers:

Please note that if you choose to reject or disable cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. For example, the booking process may not function correctly, and you may need to re-enter information. Disabling a cookie or category of cookie does not delete the cookie from your browser; you will need to do this yourself from within your browser.

5. Changes to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. We therefore encourage you to re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.

6. Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at [email protected]. For more general information on cookies and their use, you can visit helpful third-party informational websites such as www.allaboutcookies.org.